To confirm a scheduling date, you are required to pay a $100 non-refundable deposit. If you bought flash, your deposit is already paid. This deposit is your way of committing to your CUSTOM or FREEHAND appointment and pre paying for the hours spent designing your piece. The deposit must be paid before your appointment and goes towards your total price!

Payment Options

*If you choose to pay your deposit directly through my store, there will be a processing fee included. If any of the below options do not work for you, please let us know and we will try to find another way for you to pay!

**IF YOU ARE PAYING USING CASHAPP OR VENMO, PLEASE USE EMOJIS IN YOUR DESCRIPTION

Cashapp - $RachaelCunningham

Venmo - @RachaelCunningham

Direct Payment - HERE

I absolutely understand that life happens and that things change! As long as you let us know you won't be able to make it at least 72 hours ahead of time, you can reschedule whenever another spot becomes available. This typically will take at least a month to get back on the books. Your deposit will be transferred to this new appointment.

If you cancel or reschedule within 72 hours* of your appointment, you will be required to pay $50 to schedule again.

Cancelling appointments greatly affects me as a small business, especially with the limited slots that I have made available during this time. This disrupts my schedule as I am not able to move someone into the position in that short of notice; therefore forfeiting one of my limited slots. So, please be thoughtful in scheduling and understanding of how cancellations affect the business.

*This excludes sickness, exposure to COVID, or emergencies.

**Please don’t lie about being sick, exposed, or in an emergency. I will find out :)

Health, safety and cleanliness have always been my highest priority. Due to Covid-19, TRUE EDEN Studio is taking extra steps to prevent the risk of infection and create a safe environment. Please make sure you read and understand our new shop protocols before your appointment. I am immunocompromised, so your compliance with these health and safety measures are extremely important.

If you are experiencing any symptoms of illness like sore throat, cough, fever, headache, etc. you must reschedule. If you come to your appointment with even mild symptoms you will be sent home. 

This is one of my favorite parts of the process! As an artist, I love working on bringing the vision to life, but it is also one of the most difficult parts of the process. Each design takes hours to complete and it is directly based on the expectations given during the request process. I work very hard to meet your needs, while also making design decisions that will translate well into a tattoo.

Your design is sent for review within 1-2 days of your appointment. If you have a few minor changes / add or subtracting of details, then that is totally fine! I want to know all of those things before the appointment. That way I can have the design completely done before you arrive. I want you to love your tattoo and am more than willing to make appropriate changes to meet that need.

Examples of minor changes / edits to your design:

Adding or subtracting small elements

Moving elements around to shift balance

Examples of major changes that will require more than 30/45 minutes of edits:

Changing or shifting the entire shape or elements of the design

Redesigning the main structure of a piece

If you receive your design and upon review realize that you want to redesign / request major changes that will take more than 30 minutes of drawing, then you will be required to pay an extra $50 for changes. This is due to the fact that I have already spent up to 1-2 hours designing so far and redesigns will require a large investment of time.

Though I am absolutely open to making changes and recognizing when I have not drawn what you expected, I ask that you not use the drawing / editing time to decide what you want. Please, either know what you want and express it clearly, or be flexible. I can only go off of what is requested of me.

I have found that almost every design is approved immediately, especially when I have been sent a thorough request with clear expectations. The best way to approach your design is to be clear in what you want the visual to represent, but allow me the freedom to create it!

Freehand requires a high level of trust between me and you. Though we might have never met before the appointment, I am trusting you to communicate your needs and desires with me, while you are trusting me as an artist to bring it to life.

Any expectations on design / flow would be best shared BEFORE the appointment. Though, most of our decisions will be made in person, knowing what you are thinking will help me be prepared to honor what you are desiring.

I work best when I am trusted as an artist to create something that will flow with you and your anatomy. This is done best through floral / nature, as that is my specialty. If you have a specific thing you want included, which is outside of what I typically hand draw, please ensure to communicate that before your appointment.

Cash payment is preferred, but I also accept venmo and cash app. I also have a card option available, but it will include processing fees on top of your payment.

There is a bank across the street from the studio if you need to get extra cash upon arriving!